Privacy Policy

Effective Date: July 10, 2026

Performance Print Works ("PPW," "we," "our," or "us") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

Information We Collect

We may collect information you voluntarily provide, including:

  • Name

  • Company or Organization

  • Email address

  • Phone number

  • Billing and shipping addresses

  • Project details, artwork, and design files

  • Payment and invoicing information

  • Any other information you choose to provide through our forms or communications

We may also automatically collect limited technical information such as:

  • IP address

  • Browser type

  • Device information

  • Pages visited on our website

  • Cookies and analytics data

How We Use Your Information

We use your information to:

  • Respond to inquiries and quote requests

  • Manage design and production projects

  • Process orders and payments

  • Communicate project updates

  • Provide customer support

  • Improve our website and services

  • Send marketing emails or promotional information if you have chosen to receive them

You may unsubscribe from marketing communications at any time.

Artwork and Project Files

Customers retain ownership of artwork they provide unless otherwise agreed in writing. By submitting artwork, you represent that you have the necessary rights to use it.

We may retain project files for future reorders, customer service, and recordkeeping unless you request their removal.

Cookies and Analytics

Our website may use cookies and similar technologies to improve user experience and understand website traffic. These technologies help us analyze how visitors use our website so we can improve our services.

You can control cookies through your browser settings.

Third-Party Services

We work with trusted third-party providers to operate our business. These may include services for:

  • Website hosting

  • Customer forms and lead collection

  • Payment processing

  • Email communications

  • Accounting and invoicing

  • Shipping and fulfillment

  • Analytics

These providers only receive information necessary to perform their services.

Information Sharing

We do not sell your personal information.

We may share information only when necessary to:

  • Complete your order

  • Provide requested services

  • Comply with legal obligations

  • Protect our rights or prevent fraud

Data Security

We use reasonable administrative, technical, and physical safeguards to protect your personal information. While no system can guarantee complete security, we work to protect the information entrusted to us.

Data Retention

We retain customer information only as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, and maintain business records.

Your Rights

Depending on where you live, you may have the right to:

  • Request access to your personal information

  • Correct inaccurate information

  • Request deletion of your information

  • Withdraw consent for marketing communications

To make a request, please contact us using the information below.

Children's Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

Contact Us

If you have questions regarding this Privacy Policy or how your information is handled, please contact:

Performance Print Works

Email: hello@performanceprintworks.com

Website: https://performanceprintworks.com